Low cost alternative Terminal Server for Windows

Privacy

We are committed to protecting your privacy. This statement details the steps we take to protect your personal information when you visit our websites or use our products. It describes the personal information that we collect and the purposes for which we use such personal information. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here.

Personal information collected directly from you
Generally, you can visit our website without entering any personal information. On certain pages, we may ask you for personal information like your email address to provide a service or carry out a transaction that you have requested. The personal information we collect may include:
  • Contact details, such as your name, title, company, organization name, e-mail address, telephone and fax numbers, and physical address.
  • Financial, account information.
  • Your nationality and country of residence, such that it allows us to determine your eligibility under export control regulations to receive information about certain technologies.
  • Your inquiries about and orders for our products and services.
  • Information that assists us in identifying the products and services that best meet your requirements.
  • Feedback from you about our websites and our products and services generally.
You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.

Personal information collected automatically
We collect personal information about your visit to our websites, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within AADS websites. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the website, and the website from which you linked to our website.
  • We do not link this personal information to your identity.
  • We do not provide this personal information to anyone else.

Our use of personal information
We use your personal information to deliver services or carry out transactions you have requested, such as providing information on AADS Terminal Server products, registering purchased products, processing product orders, answering customer service requests, doing support on the AADS Terminal Server products, facilitating use of our websites, and so forth.
  • Your personal information will not be used to send you unsolicited email aka spam.

Our use of cookies
The AADS websites do not use cookies. However, AADS does use external payment services from other companies. Those companies while providing services on behalf of AADS, might use cookies.

ZIP Support File
While supporting our customers, we might ask for a ZIP Support File. The use of the content of the ZIP Support File is limited as follows:
  • Analysing issues with AADS or Windows in general while supporting our customers.
  • Analysing the performance and functioning of AADS software and when possible and applicable, derive ideas from the contents for improving AADS products.

License Number
When installing our software, either automatically (AADS Demo) or manually (AADS Full) an AADS License Number is associated with your Server onto which the AADS License is installed. The specifications of your Server, like the CPU, Windows Version, hard drive, etc, is collected. The sole objective of this is to make sure that our main License Term and Business requirement is full filled: 1 server, 1 license.
The details of your Server specifications as collected by us, are shown to you in the License History (see our Support webpage for the License History procedure).

Disclosure of your information
Information you provide to AADS will not be shared outside of AADS, unless legally required and demanded by law, with the exception of disclosure to payment service providers which are providing payment services on behalf of AADS. We provide these companies with only those elements of your information they need to deliver those services. These companies and their employees are prohibited from using that information for any other purpose then processing of payment transactions.

Protection your personal information
AADS implements industry standards and practices for securing your personal information as we have collected it, such that access to your personal information outside AADS is prohibited.

Reviewing your personal information
In all cases, you can make a request to review and correct your information collected via our websites and software.

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